Get Lyca Mobile PAC code to keep number & switch to EE Mobile network

Keep my Lyca Mobile number

How do I get a PAC code from Lyca Mobile & transfer my number to EE Mobile?

Contact Lycamobile UK customer services by dialing 322 (93#) from your Lycamobile phone (0207 132 0322 from another phone or +44 207 132 0322 from abroad) and ask for your PAC code (Porting Authorisation Code) before you cancel your service with Lyca Mobile UK. Alternatively you can email them at cs@lycamobile.co.uk with your request.

If you wish to use the 'text-to-switch' service, simply send the SMS text PAC to 65075 free from your Lyca Mobile SIM to get your Lyca Mobile PAC code by text message and begin the porting process.
Alternatively, you can text STAC to 75075 if you want to switch and get a new EE Mobile number instead of keeping and transferring your Lyca Mobile number.

Lyca Mobile will provide your PAC (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Lyca Mobile login.
A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
Your Lyca Mobile account will remain active until your number has been ported over to your new EE Mobile network. After the transfer is complete, your old Lyca Mobile account will be automatically closed.

While you wait to get your PAC code from Lyca Mobile, find the best EE Mobile online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your Lyca Mobile PAC code?

Provide your PAC code from Lyca Mobile to EE Mobile who will then be able to port your existing Lyca Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give EE Mobile your Lyca Mobile PAC code, your old Lyca Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to EE Mobile

How to switch to EE Mobile and keep my Lyca Mobile number?

First get your EE Mobile deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

Your old Lyca Mobile mobile phone number that you want to keep.
The Lyca Mobile PAC (Porting Authorization Code) from your previous network.
The expiry date of the PAC number (valid for 30 days from the date of issue).
The temporary mobile number from your new EE Mobile SIM card activation.
You may also need the new EE Mobile SIM card serial number found on the back as an additional security check.

Phone EE Mobile on 150 from your EE SIM, or on 07953 966 250 from another phone and provide them with your PAC code from your previous network provider. Alternatively, you can complete the number transfer to EE online.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the EE Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

...more info on EE Mobile

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Compare EE Mobile vs Lyca Mobile

About EE Mobile

EE (previously Everything Everywhere) currently has the largest network coverage in the UK, covering over 99% of the UK population with its 2G, 3G, 4G, and 5G networks. EE brought the first 4G network to the UK in October 2012 and launched the United Kingdom’s first 5G network in May 2019.

According to various independent speed tests, EE consistently ranks as the fastest mobile network operator in the UK, with the highest average download speeds and lowest latency on its 5G network, while its 4G network also delivers high speeds.

EE is a British mobile network operator, Internet service provider and a division of BT Group. As well as offering mobile services to consumers and small to medium sized businesses, EE also provides home and business broadband using mobile and fixed line connections.

The EE company was established in 2010 as a fifty-fifty joint venture between Deutsche Telekom and Orange S.A. (formerly France Télécom) through the merger of their respective T-Mobile and Orange businesses in the UK.

EE Mobile Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: No

Tethering Allowed: Yes

eSIM: Yes

About Lyca Mobile

Lycamobile is one of the world's largest international mobile mobile virtual network operator (MVNO) operating in many countries worldwide, with Lyca Mobile UK using the EE network (previously O2) within the United Kingdom.

Lycatel, also a part of Lyca Group, serves its growing base of customers within expatriate and global communities that want to make high quality affordable international calls.

Lyca Mobile Network Features

Host Network Provider: EE (MVNO)