Porting your mobile number to TalkTalk Mobile

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Joining TalkTalk Mobile

Instructions to switch to TalkTalk Mobile & bring your old mobile phone number with you:

The first step, if you haven't already, is to sign up with TalkTalk Mobile.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Port Authorization Code (PAC) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new TalkTalk Mobile sim card.
  • You may also need the new SIM card number found on the back.

Your TalkTalk mobile SIM card needs to be activated before you can transfer your existing number. Once your SIM is active, you can request the transfer from your online account or by telephoning TalkTalk customer service on 2883 from your TalkTalk Mobile or 0345 172 0088 from any other phone.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the TalkTalk Mobile signal on your mobile phone screen. This will indicate that the transfer is complete.

Visit TalkTalk Mobile online for more information and their latest offers on mobile phones, contracts and PAYG deals.