Porting your mobile number to Vodafone

Vodafone logo

Joining Vodafone

Instructions to switch to Vodafone & bring your old mobile phone number with you:

The first step, if you haven't already, is to sign up with Vodafone.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Port Authorization Code (PAC) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new Vodafone sim card.
  • You may also need the new SIM card number found on the back.

Contact Vodafone customer services to provide them with your PAC code, by dialing 191 free from your Vodaphone mobile, or by calling 03333 040 191 from any other phone. Alternatively you can port your number online to Vodafone.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the Vodafone signal on your mobile phone screen. This will indicate that the transfer is complete.

Visit Vodafone online for more information and their latest offers on mobile phones, contracts and PAYG deals.