Porting your mobile number from Lebara Mobile to TalkTalk Broadband

Leaving Lebara Mobile

How to switch from Lebara Mobile & transfer your mobile number to TalkTalk Broadband

Contact Lebara Mobile customer support on 0870 0755588 (5588 from your Lebara Mobile or +44 20 7031 0791 from overseas) for a PAC (Porting Authorisation Code) before you cancel your service with LebaraMobile.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your Lebara Mobile SIM to get your PAC code by text and begin the porting process.

  • Lebara Mobile will provide your Porting Authorisation Code (PAC) either over the phone, by SMS text message or via email.
  • A PAC code is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your Lebara Mobile account will remain active until your number has been ported over to the new network. After the transfer is complete, your Lebara Mobile account will be automatically closed.

Many of the exclusive mobile phone deals are only available online, directly from the network providers listed here. While you wait for your Port Authorization Code from Lebara Mobile, get the best TalkTalk Broadband offer tailored to you.

Finally, provide your PAC code to your new TalkTalk Broadband mobile network operator who will then be able to port your existing phone number from Lebara Mobile. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your contract before switching, otherwise you may lose your existing phone number and be unable to port it over. Once you provide your new network provider with your PAC code, your old account will be clsoed automatically once the number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity before porting your number.

Joining TalkTalk Broadband

How to switch to TalkTalk Broadband & keep your Lebara Mobile mobile number

The first step is to sign up with TalkTalk Broadband to get your new SIM card.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Porting Authorisation Code (PAC) from your previous Lebara Mobile network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new TalkTalk Broadband sim card.
  • You may also need the new SIM card number found on the back.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the TalkTalk Broadband signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your existing phone number in your new mobile network provider.

Visit TalkTalk Broadband online for more information and their latest offers on mobile phone deals.

About TalkTalk Broadband

Unlimited Broadband at 11Mbp average speed, including landline and UK calls for £19.95 per month.

Unlimited Fibre Broadband at 38Mbp average speed, including landline and UK calls for £22.45 per month.

Unlimited Fibre Broadband at 67Mbp average speed, including landline and UK calls for £24.95 per month.

About Lebara Mobile

Lebara is a telecommunications company providing services in many countries around the world, using the Vodafone mobile virtual network operator (MVNO) in the United Kingdom.

Lebara Mobile provides pay-as-you-go mobile SIM cards, targeted toward the needs of international communities.