Get Plusnet Mobile PAC code to keep number & switch to another network
Keep my Plusnet Mobile number
How do I get a PAC code from Plusnet Mobile & transfer my number?
Contact Plusnet Mobile support by dialing 500 from your Plusnet Mobile phone or 0800 079 1133 from any other phone to ask for your PAC code. You'll need to ask for it before the end of any contract agreement.
If you wish to use the 'text-to-switch' service, simply send the SMS text
PAC to 65075
free from your Plusnet Mobile SIM to get your Plusnet Mobile PAC code by
text message and begin the porting process.
Alternatively, you can text STAC to
75075 if you want to switch and get a new
number instead of keeping and transferring your Plusnet Mobile number.
- Plusnet Mobile will provide your PAC (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Plusnet Mobile login.
- A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
- Your Plusnet Mobile account will remain active until your number has been ported over to your new network. After the transfer is complete, your old Plusnet Mobile account will be automatically closed.
While you wait to get your PAC code from Plusnet Mobile, find the best offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.
Got your Plusnet Mobile PAC code?
Provide your PAC code from Plusnet Mobile to your new mobile network operator who will then be able to port your existing Plusnet Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).
Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give your new mobile provider your Plusnet Mobile PAC code, your old Plusnet Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.
Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.
Which mobile network are you switching to?
If you are looking for an alternative to Plusnet Mobile, select the mobile network to join from the list for further instructions on how to transfer and keep your number when you change mobile service providers.