Get T-Mobile PAC code to keep number & switch to 1pMobile network

Keep my T-Mobile number

How to get a PAC code from T-Mobile & transfer my number to 1pMobile

T-Mobile customer services can be contacted by either dialing 150 from a T-Mobile SIM, or 0207 362 0200 from another phone, to request your "Port Authorisation Code" (PAC) at the same time that you give your notice of leaving TMobile.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your T-Mobile SIM to get your T-Mobile PAC code by text message and begin the porting process.

  • T-Mobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online T-Mobile login.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your T-Mobile account will remain active until your number has been ported over to your new 1pMobile network. After the transfer is complete, your old T-Mobile account will be automatically closed.

While you wait to get your T-Mobile PAC code, find the best 1pMobile online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your T-Mobile PAC code?

Provide your PAC code from T-Mobile to 1pMobile who will then be able to port your existing T-Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give 1pMobile your T-Mobile PAC code, your old T-Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to 1pMobile

How to switch to 1pMobile and keep my T-Mobile number?

First get your 1pMobile deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

  • Your old T-Mobile mobile phone number that you want to keep.
  • The T-Mobile PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new 1pMobile SIM card activation.
  • You may also need the new 1pMobile SIM card serial number found on the back as an additional security check.

Log in to your 1pMobile account and activate your SIM if you haven't already.

You will be asked if you want to keep your number, and prompted to enter your PAC code from your previous mobile network provider.

You can then choose the day you would like to transfer your existing mobile phone number, providing at least two working days notice.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the 1pMobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

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Compare 1pMobile vs T-Mobile

About 1pMobile

1pMobile is a Mobile Virtual Network Operator (MVNO) running on the EE network, with a mission to provide low cost calls, texts and data without the need for lengthy contracts that can lead to additional charges.

As a pre-pay (PAYG) mobile service, 1p Mobile offers a simple tariff of 1p per MB of data, 1p per SMS text message, and 1p per minute calls to UK landlines & mobile phones.

1pMobile Network Features

Host Network Provider: EE (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes

eSIM: No


About T-Mobile

T-Mobile UK is a mobile network operator in the United Kingdom, owned by Deutsche Telekom since 1999, and originally launched as One2One.

In 2009, Deutsche Telekom and Orange SA announced that the T-Mobile network was to be merged with Orange UK in a joint venture with EE Limited to form the UK's largest mobile network.

T-Mobile Network Features

Host Network Provider: EE (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: No

5G Network Coverage: No

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: No

eSIM: No