Get T-Mobile PAC code to keep number & switch to another network

Keep my T-Mobile number

How do I get a PAC code from T-Mobile & transfer my number?

If you wish to use the 'text-to-switch' service, simply send the SMS text PAC to 65075 free from your T-Mobile SIM to get your T-Mobile PAC code by text message and begin the porting process.
Alternatively, you can text STAC to 75075 if you want to switch and get a new number instead of keeping and transferring your T-Mobile number.

• T-Mobile will provide your PAC (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online T-Mobile login.
• A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
• Your T-Mobile account will remain active until your number has been ported over to your new network. After the transfer is complete, your old T-Mobile account will be automatically closed.

While you wait to get your PAC code from T-Mobile, find the best offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your T-Mobile PAC code?

Provide your PAC code from T-Mobile to your new mobile network operator who will then be able to port your existing T-Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give your new mobile provider your T-Mobile PAC code, your old T-Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.