Get Vectone Mobile PAC code to keep number & switch to giffgaff network

Keep my Vectone Mobile number

How to get a PAC code from Vectone Mobile & transfer my number to giffgaff

Call VectoneMobile customer service by dialing 322 from your Vectone Mobile or dial 020 7179 0134 from any other phone, to ask for a Porting Authorization Code (also know as a PAC number).

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your Vectone Mobile SIM to get your Vectone Mobile PAC code by text message and begin the porting process.

  • Vectone Mobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Vectone Mobile login.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your Vectone Mobile account will remain active until your number has been ported over to your new giffgaff network. After the transfer is complete, your old Vectone Mobile account will be automatically closed.

While you wait to get your Vectone Mobile PAC code, find the best giffgaff online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your Vectone Mobile PAC code?

Provide your PAC code from Vectone Mobile to giffgaff who will then be able to port your existing Vectone Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give giffgaff your Vectone Mobile PAC code, your old Vectone Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to giffgaff

How to switch to giffgaff and keep my Vectone Mobile number?

First get your giffgaff deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

  • Your old Vectone Mobile mobile phone number that you want to keep.
  • The Vectone Mobile PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new giffgaff SIM card activation.
  • You may also need the new giffgaff SIM card serial number found on the back as an additional security check.

Make sure your giffgaff account and SIM have been activated. Then log in to your account and complete the online transfer form to keep your old number. Giff gaff customer support will then get back to you with your transfer date. Replies can be found in your giffgaff account message box.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the giffgaff signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

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About giffgaff

giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator (MVNO) using the United Kingdom O2 network. Owned by O2's owners Telefónica, giffgaff was launched on 25 November 2009.

giffgaff Network Features

Host Network Provider: O2 (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes

eSIM: No


About Vectone Mobile

Vectone Mobile is a mobile virtual network operator, powered in the UK by the Everything Everywhere (EE) network.

Vectone Mobile Network Features

Host Network Provider: EE (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: No

5G Network Coverage: No

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes

eSIM: No