Get Vodafone PAC code to keep number & switch to The People's Operator network

Keep my Vodafone number

How to get a PAC code from Vodafone & transfer my number to The People's Operator

Contact Vodafone to request a PAC code and give notice to end your contract or account. Vodafone customer service can be reached by dialing 191 free from your Vodaphone mobile, or by calling 03333 040 191 from any other phone.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your Vodafone SIM to get your Vodafone PAC code by text message and begin the porting process.

  • Vodafone will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Vodafone login.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your Vodafone account will remain active until your number has been ported over to your new The People's Operator network. After the transfer is complete, your old Vodafone account will be automatically closed.

While you wait to get your Vodafone PAC code, find the best The People's Operator online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your Vodafone PAC code?

Provide your PAC code from Vodafone to The People's Operator who will then be able to port your existing Vodafone number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give The People's Operator your Vodafone PAC code, your old Vodafone billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to The People's Operator

How to switch to The People's Operator and keep my Vodafone number?

First get your The People's Operator deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

  • Your old Vodafone mobile phone number that you want to keep.
  • The Vodafone PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new The People's Operator SIM card activation.
  • You may also need the new The People's Operator SIM card serial number found on the back as an additional security check.
Note: TPO Mobile ceased operating on February 26 2019 and porting your number to them is no longer possible. These instructions are from before when the service was still available.

Call The People's Operator customer service team on 500 from your TPO mobile or 0333 313 7760 from any other phone to provide them your PAC code, TPO mobile, and the phone number you want to keep. The Peoples Operator will then arrange the transfer for you.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the The People's Operator signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

For more information and latest offers on mobile phone deals, visit The People's Operator online.

#paccode #keepmynumber

Compare The People's Operator vs Vodafone

About The People's Operator

The People's Operator (or TPO Mobile) is a mobile virtual network operator that provides mobile phone services in the United Kingdom via the Three network. It was launched in 2012, with the aim of being an ethical mobile network operator.

TPO Mobile asserts that the service gives customers the opportunity to support their selected causes and receive updates on how their money is being spent, while businesses can fulfil their corporate social responsibility commitments.

UPDATE: On 13 February 2019, TPO announced they had entered administration and ceased trading on 26 February 2019.

The People's Operator Network Features

Host Network Provider: Three (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: No

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: No

eSIM: No


About Vodafone

Vodafone is one of the worlds largest mobile phone network with a huge global brand and presence. It has among the highest network coverage in the UK and has pioneered the development of 4G and 3G services.

Vodafone Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: No

Tethering Allowed: Yes

eSIM: Yes