Porting your mobile number from EE Broadband to BT Broadband

Leaving EE Broadband

How to switch from EE Broadband & transfer your mobile number to BT Broadband

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your EE Broadband SIM to get your PAC code by text and begin the porting process.

  • EE Broadband will provide your Porting Authorisation Code (PAC) either over the phone, by SMS text message or via email.
  • A PAC code is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your EE Broadband account will remain active until your number has been ported over to the new network. After the transfer is complete, your EE Broadband account will be automatically closed.

Many of the exclusive mobile phone deals are only available online, directly from the network providers listed here. While you wait for your Port Authorization Code from EE Broadband, get the best BT Broadband offer tailored to you.

Finally, provide your PAC code to your new BT Broadband mobile network operator who will then be able to port your existing phone number from EE Broadband. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your contract before switching, otherwise you may lose your existing phone number and be unable to port it over. Once you provide your new network provider with your PAC code, your old account will be clsoed automatically once the number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity before porting your number.

Joining BT Broadband

How to switch to BT Broadband & keep your EE Broadband mobile number

The first step is to sign up with BT Broadband to get your new SIM card.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Porting Authorisation Code (PAC) from your previous EE Broadband network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new BT Broadband sim card.
  • You may also need the new SIM card number found on the back.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the BT Broadband signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your existing phone number in your new mobile network provider.

Visit BT Broadband online for more information and their latest offers on mobile phone deals.

About BT Broadband

Unlimited Superfast Fibre BT broadband (average speed 50Mb) including line rental and £80 Gift Card for £29.99 a month.

Unlimited Superfast Fibre 2 BT broadband (average speed 67Mb) including line rental and £120 Gift Card for £39.99 a month.

Unlimited Ultrafast Fibre Plus BT broadband (speed guarantee of at least 100Mb) including line rental and £135 Gift Card for £54.99 a month.

About EE Broadband

Unlimited Broadband with 10 Mb/s average speed for £20 a month.
Unlimited Fibre Broadband with 36 Mb/s average speed for £26 a month.
Unlimited Fibre Plus Broadband with 67 Mb/s average speed for £30 a month.
Unlimited Fibre Max 1 Broadband with 145 Mb/s average speed for £40 a month.
Unlimited Fibre Max 2 Broadband with 300 Mb/s average speed for £47 a month.