Switching broadband from Hyperoptic to Your Co-op Broadband

Leaving Hyperoptic

How to switch from Hyperoptic to Your Co-op Broadband

As you are switching between broadband providers that don't use the same Openreach phone network (i.e. a broadband provider that is mobile, cable or fibre only), you will need to manually cancel your broadband service with Hyperoptic.

Hyperoptic will confirm with you the exact date that your contract will end, and the amount of the final bill. Note that if you are leaving before your minimum contract term is up then there is usually an early termination fee for ending your contract early.

To avoid being without any broadband service during the switch over period, ensure your new broadband starts on or before the date that your old service ends.

Joining Your Co-op Broadband

How to switch to Your Co-op Broadband from Hyperoptic

Select the Your Co-op Broadband deal that best suits your needs based on your speed and usage requirements.

If you are only interested in activities such as browsing the web, online banking, shopping online, and email messaging then you don't particularly need a high speed broadband connection or unlimited data allowance.

However for activities such as music or video streaming and onling gaming, the faster the speed the better, especially if you have multiple people in the house using it at the same time. Also an unlimited data allowance is recommended to avoid extra charges.

You will also need to decide which minimum contract length to sign-up for. This will usually be either 12, 18 or 24 months. After which the broadband service will continue as before until you decide to switch again. As a general rule, the longer the contract period the cheaper the service. However keep in mind that if you decide to switch broadband providers before the minimum contract period is up then there is usually an early termination fee to pay.

Before your new broadband service is due to start, Your Co-op Broadband will send you the necessary broadband router equipment and easy to follow instructions to setup everything up.

...more info on Your Co-op Broadband

Compare Your Co-op Broadband vs Hyperoptic

About Your Co-op Broadband

Your Co-op Broadband is part of The Midcounties Co-operative and being co-operative means they are owned by their members and run for the benefit of their customers.

Committed to the core purpose of a fairer, better world for all, Your Co-op Broadband Fair Price Promise means there are no in-contract price hikes and customers are automatically moved to the lowest standard rate when they are out of contract.

As the only co-operative utilities group in the UK, Your Co-op Broadband aims to help tackle the issue of climate change by working in partnership with Ecologi to offer green broadband: climate positive & carbon offset broadband packages for the ethical consumer.

About Hyperoptic

Based in London, Hyperoptic is a progressive internet service provider in the United Kingdom, offering ultrafast fiber-to-the-premises (FTTP) connections to residential and business customers.

Hyperoptic state-of-the-art networks deliver lightning-fast gigabit connectivity with symmetric upload and download speeds for an optimized online experience.

By embracing advanced technology and a robust fiber optic infrastructure, Hyperoptic aspires to transform the way people connect in the UK by narrowing the digital gap between urban and rural areas.