Porting your mobile number to 1pMobile

Joining 1pMobile

How to switch to 1pMobile & bring your number with you

The first step, if you haven't already, is to sign up with 1pMobile.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Port Authorization Code (PAC) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new 1pMobile sim card.
  • You may also need the new SIM card number found on the back.

Log in to your 1pMobile account and activate your SIM if you haven't already.

You will be asked if you want to keep your number, and prompted to enter your Porting Authorisation Code (PAC).

You can then choose the day you would like to transfer your existing mobile phone number, providing at least two working days notice.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the 1pMobile signal on your mobile phone screen. This will indicate that the transfer is complete.

Visit 1pMobile online for more information and their latest offers on mobile phones, contracts and PAYG deals.

About 1pMobile

1pMobile is a mobile virtual network operator (MVNO) running on the EE network, with a mission to provide low cost calls, texts and data without the need of lengthy contracts or bundles that can lead to additional charges.

As a pre-pay (PAYG) service, 1p Mobile offers a simple tariff of 1p per MB of data, 1p per SMS text messages to UK mobiles & landlines, and 1p per minute calls to UK landlines & mobile phones.