Switching broadband from BT Broadband

Leaving BT Broadband

How to switch from BT Broadband

If you are switching between broadband providers that don't use the same Openreach phone network (i.e. a broadband provider that is mobile, cable or fibre only), you will need to manually cancel your broadband service with BT Broadband.

BT Broadband will confirm with you the exact date that your contract will end, and the amount of the final bill. Note that if you are leaving before your minimum contract term is up then there is usually an early termination fee for ending your contract early.

To avoid being without any broadband service during the switch over period, ensure your new broadband starts on or before the date that your old service ends.

About BT Broadband

Unlimited Superfast Fibre BT broadband (average speed 50Mb) including line rental and £80 Gift Card for £29.99 a month.

Unlimited Superfast Fibre 2 BT broadband (average speed 67Mb) including line rental and £120 Gift Card for £39.99 a month.

Unlimited Ultrafast Fibre Plus BT broadband (speed guarantee of at least 100Mb) including line rental and £135 Gift Card for £54.99 a month.