Switching broadband from John Lewis Broadband

Leaving John Lewis Broadband

How to switch from John Lewis Broadband

If you are switching between broadband providers that don't use the same Openreach phone network (i.e. a broadband provider that is mobile, cable or fibre only), you will need to manually cancel your broadband service with John Lewis Broadband.

John Lewis Broadband will confirm with you the exact date that your contract will end, and the amount of the final bill. Note that if you are leaving before your minimum contract term is up then there is usually an early termination fee for ending your contract early.

To avoid being without any broadband service during the switch over period, ensure your new broadband starts on or before the date that your old service ends.

About John Lewis Broadband

John Lewis offers broadband and phone packages with no activation charges or usage caps and 24/7 freephone UK customer support.

Unlimited broadband and phone with 10Mb average speed for £20 a month.
Fibre broadband and phone with 36Mb average speed for £28.50 a month.
Fibre Extra broadband and phone at 66Mb average speed for £35 a month.