VOXI MobileGet Your Co-op Mobile PAC code to keep number & switch to T-Mobile network
Keep my Your Co-op Mobile number
How to get a PAC code from Your Co-op Mobile & transfer my number to T-Mobile
To switch mobile network providers while keeping Your Co-op Mobile number, you can request your Porting Authorisation Code (PAC) free of charge by either calling Your Co-op Mobile on 01608 434 000, or through Your Co-op online account, or alternatively by using the 'text-to-switch' service.
If you wish to use the 'text-to-switch' service, simply SMS text
PAC to 65075 free from your Your Co-op Mobile SIM to
get your Your Co-op Mobile PAC code by text message and begin the porting process.
- Your Co-op Mobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Your Co-op Mobile login.
- A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
- Your Your Co-op Mobile account will remain active until your number has been ported over to your new T-Mobile network. After the transfer is complete, your old Your Co-op Mobile account will be automatically closed.
While you wait to get your Your Co-op Mobile PAC code, find the best T-Mobile online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.
Got your Your Co-op Mobile PAC code?
Provide your PAC code from Your Co-op Mobile to T-Mobile who will then be able to port your existing Your Co-op Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).
Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give T-Mobile your Your Co-op Mobile PAC code, your old Your Co-op Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.
Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.
Transfer my number to T-Mobile
How to switch to T-Mobile and keep my Your Co-op Mobile number?
First get your T-Mobile deal and activate your new SIM card.
Once you have done that, get the following information ready for the step-by-step instructions:
- Your old Your Co-op Mobile mobile phone number that you want to keep.
- The Your Co-op Mobile PAC code (Porting Authorization Code) from your previous network.
- The expiry date of the PAC number (valid for 30 days from the date of issue).
- The temporary mobile number from your new T-Mobile SIM card activation.
- You may also need the new T-Mobile SIM card serial number found on the back as an additional security check.
Call T-Mobile on 150 from your TMobile number, or on 0207 362 0200 from another phone and give them your PAC code from your previous network provider.
T Mobile will then confirm with you the switch date for when your original number will be automatically ported over to your new T-Mobile SIM.
Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the T-Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.