Get Your Co-op Mobile PAC code to keep number & switch to giffgaff network
Keep my Your Co-op Mobile number
How do I get a PAC code from Your Co-op Mobile & transfer my number to giffgaff?
To switch mobile network providers while keeping Your Co-op Mobile number, you can request your Porting Authorisation Code (PAC) free of charge by either calling Your Co-op Mobile on 01608 434 000, or through Your Co-op online account, or alternatively by using the 'text-to-switch' service.
If you wish to use the 'text-to-switch' service, simply send the SMS text
PAC to 65075
free from your Your Co-op Mobile SIM to get your Your Co-op Mobile PAC code by
text message and begin the porting process.
Alternatively, you can text STAC to
75075 if you want to switch and get a new giffgaff
number instead of keeping and transferring your Your Co-op Mobile number.
- Your Co-op Mobile will provide your PAC (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Your Co-op Mobile login.
- A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
- Your Your Co-op Mobile account will remain active until your number has been ported over to your new giffgaff network. After the transfer is complete, your old Your Co-op Mobile account will be automatically closed.
While you wait to get your PAC code from Your Co-op Mobile, find the best giffgaff online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.
Got your Your Co-op Mobile PAC code?
Provide your PAC code from Your Co-op Mobile to giffgaff who will then be able to port your existing Your Co-op Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).
Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give giffgaff your Your Co-op Mobile PAC code, your old Your Co-op Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.
Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.
Transfer my number to giffgaff
How to switch to giffgaff and keep my Your Co-op Mobile number?
First get your giffgaff deal and activate your new SIM card.
Once you have done that, get the following information ready for the step-by-step instructions:
- Your old Your Co-op Mobile mobile phone number that you want to keep.
- The Your Co-op Mobile PAC (Porting Authorization Code) from your previous network.
- The expiry date of the PAC number (valid for 30 days from the date of issue).
- The temporary mobile number from your new giffgaff SIM card activation.
- You may also need the new giffgaff SIM card serial number found on the back as an additional security check.
Make sure your giffgaff account and SIM have been activated. Then log in to your account and complete the online transfer form to keep your old number. Giff gaff customer support will then get back to you with your transfer date. Replies can be found in your giffgaff account message box.
Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the giffgaff signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.