Get giffgaff PAC code to keep number & switch to EE Mobile network

Keep my giffgaff number

How to get a PAC code from giffgaff & transfer my number to EE Mobile

Contact giffgaff (after you login to your account) and let them know that you would like to transfer (or 'port-out') your number to another network. Giff gaff customer support will then get back to you with your PAC code. Replies can be found in your giffgaff account message box.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your giffgaff SIM to get your giffgaff PAC code by text message and begin the porting process.

  • giffgaff will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online giffgaff login.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your giffgaff account will remain active until your number has been ported over to your new EE Mobile network. After the transfer is complete, your old giffgaff account will be automatically closed.

While you wait to get your giffgaff PAC code, find the best EE Mobile online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your giffgaff PAC code?

Provide your PAC code from giffgaff to EE Mobile who will then be able to port your existing giffgaff number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give EE Mobile your giffgaff PAC code, your old giffgaff billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to EE Mobile

How to switch to EE Mobile and keep my giffgaff number?

First get your EE Mobile deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

  • Your old giffgaff mobile phone number that you want to keep.
  • The giffgaff PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new EE Mobile SIM card activation.
  • You may also need the new EE Mobile SIM card serial number found on the back as an additional security check.

Phone EE Mobile on 150 from your EE SIM, or on 07953 966 250 from another phone and provide them with your PAC code from your previous network provider. Alternatively, you can complete the number transfer to EE online.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the EE Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

...more info on EE Mobile

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Compare EE Mobile vs giffgaff

About EE Mobile

EE (previously Everything Everywhere) currently has the largest network coverage in the UK, covering over 99% of the UK population with its 2G, 3G, 4G, and 5G networks. EE brought the first 4G network to the UK in October 2012 and launched the United Kingdom’s first 5G network in May 2019.

According to various independent speed tests, EE consistently ranks as the fastest mobile network operator in the UK, with the highest average download speeds and lowest latency on its 5G network, while its 4G network also delivers high speeds.

EE is a British mobile network operator, Internet service provider and a division of BT Group. As well as offering mobile services to consumers and small to medium sized businesses, EE also provides home and business broadband using mobile and fixed line connections.

The EE company was established in 2010 as a fifty-fifty joint venture between Deutsche Telekom and Orange S.A. (formerly France Télécom) through the merger of their respective T-Mobile and Orange businesses in the UK.

EE Mobile Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: No

Tethering Allowed: Yes

eSIM: Yes


About giffgaff

giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator (MVNO) using the United Kingdom O2 network. Owned by O2's owners Telefónica, giffgaff was launched on 25 November 2009.

giffgaff Network Features

Host Network Provider: O2 (MVNO)

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes

eSIM: No