Porting your mobile number from FreedomPop to The People's Operator

Leaving FreedomPop

How to switch from FreedomPop and transfer my number to The People's Operator

To port your FreedomPop number out, request a PAC by contacting FreedomPop customer service on 0113 8870 823 or +44 11 3887 0823 from abroad. Alternatively, you can contact FreedomPop online. A customer service representative will then generate a PAC number, and follow up with your code, once it's available.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your FreedomPop SIM to get your PAC code by text and begin the porting process.

  • FreedomPop will provide your Porting Authorisation Code (PAC) either over the phone, by SMS text message or via email.
  • A PAC code is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your FreedomPop account will remain active until your number has been ported over to the new network. After the transfer is complete, your FreedomPop account will be automatically closed.

Many of the exclusive mobile phone deals are only available online, directly from the network providers listed here. While you wait for your Port Authorization Code from FreedomPop, get the best The People's Operator offer tailored to you.

Finally, provide your PAC code to your new The People's Operator mobile network operator who will then be able to port your existing phone number from FreedomPop. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your contract before switching, otherwise you may lose your existing phone number and be unable to port it over. Once you provide your new network provider with your PAC code, your old account will be clsoed automatically once the number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity before porting your number.

Joining The People's Operator

How to switch to The People's Operator and keep my FreedomPop number?

The first step is to select your The People's Operator deal and receive your new SIM card.

Once you have done that, ensure you have the following information ready:

  • Your original mobile phone number you want to keep.
  • The Porting Authorisation Code (PAC) from your previous FreedomPop network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new The People's Operator sim card.
  • You may also need the new SIM card number found on the back.

Call The People's Operator customer service team on 500 from your TPO mobile or 0333 313 7760 from any other phone to provide them your PAC code, TPO mobile, and the phone number you want to keep. The Peoples Operator will then arrange the transfer for you. Alternatively, you can send them a message online with all the necessary details.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the The People's Operator signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your existing phone number in your new mobile network provider.

For more information and latest offers on mobile phone deals, visit The People's Operator online

Compare The People's Operator vs FreedomPop

About The People's Operator

The People's Operator (or TPO) is a mobile virtual network operator that provides mobile phone services in the United Kingdom via the Three network. It was launched in 2012, with the aim of being an ethical mobile network operator.

TPO Mobile asserts that the service gives customers the opportunity to support their selected causes and receive updates on how their money is being spent, while businesses can fulfil their corporate social responsibility commitments.

About FreedomPop

FreedomPop is a wireless Internet and mobile virtual network operator running on the Three network in the United Kingdom. The company provides free IP mobile services including free data, text and VoIP and sells mobile phones, tablets and broadband devices for use with their service.