Get The Phone Co-op PAC code to keep my number & transfer to TalkTalk Mobile network

Keep my The Phone Co-op number

How to get a PAC code from The Phone Co-op & transfer my number to TalkTalk Mobile

For the request of your PAC (Port Authorisation Code), call The Phone Co-op on 01608 434 000 or fill out the customer services form.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your The Phone Co-op SIM to get your The Phone Co-op PAC code by text message and begin the porting process.

  • The Phone Co-op will provide your PAC code (Porting Authorisation Code) either by SMS text message, via email, or over the phone if you contact them.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your The Phone Co-op account will remain active until your number has been ported over to your new TalkTalk Mobile network. After the transfer is complete, your old The Phone Co-op account will be automatically closed.

While you wait to get your The Phone Co-op PAC code, find the best TalkTalk Mobile online offer for you. Many of these exclusive mobile phone deals are only available online, directly from the network providers listed here.

Got your The Phone Co-op PAC code?

Provide your PAC code from The Phone Co-op to TalkTalk Mobile who will then be able to port your existing The Phone Co-op number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give TalkTalk Mobile your The Phone Co-op PAC code, your old The Phone Co-op billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number.

Transfer my number to TalkTalk Mobile

How to switch to TalkTalk Mobile and keep my The Phone Co-op number?

First get your TalkTalk Mobile package and activate your new SIM card.

Once you have done that, get the following information ready to follow the step-by-step instructions:

  • Your old The Phone Co-op mobile phone number that you want to keep.
  • The The Phone Co-op PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new TalkTalk Mobile SIM card activation.
  • You may also need the new TalkTalk Mobile SIM card serial number found on the back as an additional security check.

Your TalkTalk mobile SIM card needs to be activated before you can transfer your existing number. Once your SIM is active, you can request the transfer from your online account or by telephoning TalkTalk customer service on 2883 from your TalkTalk Mobile or 0345 172 0088 from any other phone.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the TalkTalk Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

...more info on TalkTalk Mobile

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Compare TalkTalk Mobile vs The Phone Co-op

About TalkTalk Mobile

TalkTalk is a company which provides television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom.

Originally just a provider of fixed line telephony services to consumers, TalkTalk now offers fixed and mobile telephony and broadband services to consumers, with TalkTalk Mobile running on the Vodafone network.

TalkTalk Mobile Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: No

5G Network Coverage: No

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes


About The Phone Co-op

The Phone Co-op, is an independent consumer co-operative in the United Kingdom, providing mobile, telephone, and broadband internet services.

The Phone Co-op is currently the only telephone co-operative in the UK. It is 100% owned by its customer-members who democratically control the business and share in its profits. The co-op is a social enterprise and was awarded the title of UK customer-facing Social Enterprise of the year for 2015.

The Phone Co-op Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: No

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes