Porting your mobile number from ASDA Mobile to EE Mobile
Leaving ASDA Mobile
How to switch from ASDA Mobile & take your mobile number to EE Mobile
Request your PAC (Port Authorisation Code) by contacting the ASDA Mobile Helpline on 2732 from your ASDA Mobile or 0800 079 2732 from any other phone.
- ASDA Mobile will provide your Porting Authorisation Code (PAC) either over the telephone, by SMS text message or via email.
- A PAC code is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
- Your ASDA Mobile account will remain active until your number has been ported over to the new network. After the transfer is complete, your ASDA Mobile account will be automatically closed.
-
ASDA Mobile must issue you with a PAC number within 2 working hours
of your request, or a reason for why it cannot be issued, in accordance with Ofcom's
"General Conditions of Entitlement".
http://ofcom.org.uk
Once you have received your Port Authorization Code from ASDA Mobile, take a look at the best EE Mobile offer that is suited to you. Many of the top mobile phone deals are available exclusively online, directly from the network providers listed here.
Finally, provide your PAC code to your new EE Mobile mobile network operator who will then be able to port your existing phone number from ASDA Mobile. They will tell you what day the transfer is due to take place (usually within 48 hours).
Important: Do NOT cancel your contract before switching, otherwise you might not be able to port over your number. Once you provide your new network provider with your PAC code, your old account will automatically be cancelled when the number is migrated over.
Note: Credit on a PAYG (Pay-As-You-Go / Pre-Pay) account cannot be transferred and any remaining credit will be lost after the switch over.
Joining EE Mobile
How to switch to EE Mobile & bring your ASDA Mobile number with you
The first step is to sign up with EE Mobile and get your SIM card.
Once you have done that, ensure you have the following information ready:
- Your original mobile phone number you want to keep.
- The Porting Authorisation Code (PAC) from your previous ASDA Mobile network.
- The expiry date of the PAC number (valid for 30 days from the date of issue).
- The temporary mobile number from your new EE Mobile sim card.
- You may also need the new SIM card number found on the back.
Phone EE Mobile on 150 from your EE SIM, or on 07953 966 250 from another phone and provide them with your PAC code from your previous network provider. Alternatively, you can complete the number transfer to EE online.
Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the EE Mobile signal on your mobile phone screen. This will indicate that the transfer is complete.
Visit EE Mobile online for more information and their latest offers on mobile phone network deals.
