Get 1pMobile PAC code to keep number & switch to EE Mobile network

Keep my 1pMobile number

How to get a PAC code from 1pMobile & transfer my number to EE Mobile

Get a PAC code from 1pMobile by using the contact form (after you've logged in) to request 1pMobile PAC codes in order to transfer your mobile number out when you leave.

You can also call the 1p Mobile customer support team on 03333 442278, between 9am and 5.30pm, Monday to Friday (excluding public holidays).

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your 1pMobile SIM to get your 1pMobile PAC code by text message and begin the porting process.

1pMobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online 1pMobile login.
A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
Your 1pMobile account will remain active until your number has been ported over to your new EE Mobile network. After the transfer is complete, your old 1pMobile account will be automatically closed.

While you wait to get your 1pMobile PAC code, find the best EE Mobile online offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your 1pMobile PAC code?

Provide your PAC code from 1pMobile to EE Mobile who will then be able to port your existing 1pMobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give EE Mobile your 1pMobile PAC code, your old 1pMobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Transfer my number to EE Mobile

How to switch to EE Mobile and keep my 1pMobile number?

First get your EE Mobile deal and activate your new SIM card.

Once you have done that, get the following information ready for the step-by-step instructions:

Your old 1pMobile mobile phone number that you want to keep.
The 1pMobile PAC code (Porting Authorization Code) from your previous network.
The expiry date of the PAC number (valid for 30 days from the date of issue).
The temporary mobile number from your new EE Mobile SIM card activation.
You may also need the new EE Mobile SIM card serial number found on the back as an additional security check.

Phone EE Mobile on 150 from your EE SIM, or on 07953 966 250 from another phone and provide them with your PAC code from your previous network provider. Alternatively, you can complete the number transfer to EE online.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the EE Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

...more info on EE Mobile

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Compare EE Mobile vs 1pMobile

About EE Mobile

EE (previously Everything Everywhere) currently has the largest network coverage in the UK, covering over 99% of the UK population with its 2G, 3G, 4G, and 5G networks. EE brought the first 4G network to the UK in October 2012 and launched the United Kingdom’s first 5G network in May 2019.

According to various independent speed tests, EE consistently ranks as the fastest mobile network operator in the UK, with the highest average download speeds and lowest latency on its 5G network, while its 4G network also delivers high speeds.

EE is a British mobile network operator, Internet service provider and a division of BT Group. As well as offering mobile services to consumers and small to medium sized businesses, EE also provides home and business broadband using mobile and fixed line connections.

The EE company was established in 2010 as a fifty-fifty joint venture between Deutsche Telekom and Orange S.A. (formerly France Télécom) through the merger of their respective T-Mobile and Orange businesses in the UK.

EE Mobile Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: No

Tethering Allowed: Yes

eSIM: Yes

About 1pMobile

1pMobile is a Mobile Virtual Network Operator (MVNO) running on the EE network, with a mission to provide low cost calls, texts and data without the need for lengthy contracts that can lead to additional charges.

As a pre-pay (PAYG) mobile service, 1p Mobile offers a simple tariff of 1p per MB of data, 1p per SMS text message, and 1p per minute calls to UK landlines & mobile phones.

1pMobile Network Features

Host Network Provider: EE (MVNO)