Get iD Mobile PAC code to keep my number & transfer to VOXI network

Keep my iD Mobile number

How to get a PAC code from iD Mobile & transfer my number to VOXI

Contact iD Mobile customer services by calling 7777 free from your iD Mobile phone or 0333 003 7777 from any other telephone to request your PAC code. Make sure you ask for the PAC before the end of any contract agreement.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your iD Mobile SIM to get your iD Mobile PAC code by text message and begin the porting process.

  • iD Mobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, via email, or over the phone if you contact them.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your iD Mobile account will remain active until your number has been ported over to your new VOXI network. After the transfer is complete, your old iD Mobile account will be automatically closed.

While you wait to get your iD Mobile PAC code, find the best VOXI online offer for you. Many of these exclusive mobile phone deals are only available online, directly from the network providers listed here.

Got your iD Mobile PAC code?

Provide your PAC code from iD Mobile to VOXI who will then be able to port your existing iD Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give VOXI your iD Mobile PAC code, your old iD Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number.

Transfer my number to VOXI

How to switch to VOXI and keep my iD Mobile number?

First get your VOXI package and activate your new SIM card.

Once you have done that, get the following information ready to follow the step-by-step instructions:

  • Your old iD Mobile mobile phone number that you want to keep.
  • The iD Mobile PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new VOXI SIM card activation.
  • You may also need the new VOXI SIM card serial number found on the back as an additional security check.

With your PAC code and mobile phone number to hand, contact the VOXI support team by dialing 191 from your new VOXI sim, or call 03333 040 191 from any other phone.

If you are switching from Vodafone or Talkmobile, you do not need a PAC code as they run on the same network. Just let them know that you want to keep your mobile number when switching to VOXI.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the VOXI signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

...more info on VOXI

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Compare VOXI vs iD Mobile

About VOXI

VOXI is a UK mobile virtual network operating on the Vodafone network. VOXI offers SIM-only contract-less plans with rolling 30 day plans, plus unlimited data for social media and chat messaging apps.

Created for the social media enthusiasts, VOXI is well suited for regular use of sites like Facebook, Instagram, Pinterest, Snapchat, Twitter, Viber and WhatsApp.

VOXI Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes


About iD Mobile

iD Mobile is a mobile virtual network operator (MVNO) operating in the UK as iD Mobile Limited, using the Three network. It is owned by Carphone Warehouse and was launched on 12 May 2015.

ID Mobile offer 1 month, 12 months and 24 months SIM only deals, as well as 24 month mobile phone (handset device + SIM) contracts, or Pay As You Go SIMs with no contracts or credit checks.

iD Mobile Network Features

2G Network Coverage: No

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: Yes

Tethering Allowed: Yes