Porting your mobile number from Lebara Mobile

Leaving Lebara Mobile

How to switch from Lebara Mobile and transfer my number

Contact Lebara Mobile customer support on 0870 0755588 (5588 from your Lebara Mobile or +44 20 7031 0791 from overseas) for a PAC (Porting Authorisation Code) before you cancel your service with LebaraMobile.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your Lebara Mobile SIM to request a PAC code by text message and begin the porting process.

  • Lebara Mobile will provide your Porting Authorisation Code (PAC) either by SMS text message, via email, or over the phone if you contact them.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your Lebara Mobile online account settings will remain active until your number has been ported over to the new network. After the transfer is complete, your account will be automatically closed.

While you wait for your Port Authorization Code from Lebara Mobile, find the best offer for you. Many of these exclusive mobile phone deals are only available online, directly from the network providers listed here.

Got your PAC code from Lebara Mobile?

Provide your PAC code from Lebara Mobile to your new mobile network operator who will then be able to port your existing phone number from Lebara Mobile. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your existing phone number and be unable to port it over. Once you give your new network provider your PAC code, your old billing account will be closed automatically when your number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number.

Which mobile network are you switching to?

Select the mobile network to join from the list for further instructions on how to port and keep your number when you switch mobile service providers.

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About Lebara Mobile

Lebara is a telecommunications company providing services in many countries around the world, using the Vodafone mobile virtual network operator (MVNO) in the United Kingdom.

Lebara Mobile provides pay-as-you-go mobile SIM cards, targeted toward the needs of international communities.