Get iD Mobile PAC code to keep my number & transfer to another network

Keep my iD Mobile number

How to get a PAC code from iD Mobile & transfer my number

Contact iD Mobile customer services by calling 7777 free from your iD Mobile phone or 0333 003 7777 from any other telephone to request your PAC code. Make sure you ask for the PAC before the end of any contract agreement.

If you wish to use the 'text-to-switch' service, simply SMS text PAC to 65075 free from your iD Mobile SIM to get your iD Mobile PAC code by text message and begin the porting process.

  • iD Mobile will provide your PAC code (Porting Authorisation Code) either by SMS text message, via email, or over the phone if you contact them.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your iD Mobile account will remain active until your number has been ported over to your new network. After the transfer is complete, your old iD Mobile account will be automatically closed.

While you wait to get your iD Mobile PAC code, find the best offer for you. Many of these exclusive mobile phone deals are only available online, directly from the network providers listed here.

Got your iD Mobile PAC code?

Provide your PAC code from iD Mobile to your new mobile network operator who will then be able to port your existing iD Mobile number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give your new mobile provider your iD Mobile PAC code, your old iD Mobile billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance will be lost after the switch is complete. If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number.

Which mobile network are you switching to?

Select the mobile network to join from the list for further instructions on how to port and keep your number when you switch mobile service providers.

#keepmynumber

About iD Mobile

iD Mobile is a mobile virtual network operator (MVNO) operating in the UK as iD Mobile Limited, using the Three network. It is owned by Carphone Warehouse and was launched on 12 May 2015.

ID Mobile offer 1 month, 12 months and 24 months SIM only deals, as well as 24 month mobile phone (handset device + SIM) contracts, or Pay As You Go SIMs with no contracts or credit checks.

iD Mobile Network Features

2G Network Coverage: No

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: Yes

Tethering Allowed: Yes