Get PAC code to keep my number & transfer to Tesco Mobile network

Transfer my number to Tesco Mobile

How to switch to Tesco Mobile and keep my number?

First get your Tesco Mobile package and activate your new SIM card.

Once you have done that, get the following information ready to follow the step-by-step instructions:

  • Your old mobile phone number that you want to keep.
  • The PAC code (Porting Authorization Code) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new Tesco Mobile SIM card activation.
  • You may also need the new Tesco Mobile SIM card serial number found on the back as an additional security check.

Contact Tesco Customer Care by dialing 4455 from your Tesco Mobile phone or call them on 0345 301 4455 from another telephone. Let customer services know that you would like to transfer your old number to your new TescoMobile account and provide them with the PAC number from your old network provider.

Alternatively, you can text PORT to 23424 free from the Tesco Mobile number you want to replace.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the Tesco Mobile signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your old phone number in your new mobile network provider.

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About Tesco Mobile

Tesco Mobile is a mobile virtual network operator (MVNO) in the United Kingdom operated by Tesco, using the O2 network as its carrier.

On 30 January 2014, Tesco Mobile started offering 4G service for its Pay Monthly and Sim Only customers at no extra cost, extending the service to Pay As You Go customers on 24 July 2014.

Tesco Mobile Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: No

4G Calling (VoLTE): No

Data Rollover: No

Tethering Allowed: Yes