How to switch to Orange & keep your mobile number
The first step is to sign up with Orange to get your new SIM card.
Once you have done that, ensure you have the following information ready:
- Your original mobile phone number you want to keep.
- The Porting Authorisation Code (PAC) from your previous network.
- The expiry date of the PAC number (valid for 30 days from the date of issue).
- The temporary mobile number from your new Orange sim card.
- You may also need the new SIM card number found on the back.
Call Orange on 07973 100 980 and give them your PAC code. Or call Customer Services on 980 from your Orange handset.
Orange will then confirm with you the switch date and what will happen on the transfer day, when your original number will be automatically ported over.
Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the Orange signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your existing phone number in your new mobile network provider.
Visit Orange online for more information and their latest offers on mobile phone deals.