Transfer your mobile number to Vodafone

Joining Vodafone

How to switch to Vodafone and keep my number?

First get your Vodafone package and activate your new SIM card.

Once you have done that, get the following information ready to follow the step-by-step instructions:

  • Your old mobile phone number you want to keep.
  • The Porting Authorisation Code (PAC) from your previous network.
  • The expiry date of the PAC number (valid for 30 days from the date of issue).
  • The temporary mobile number from your new Vodafone SIM card activation.
  • You may also need the new Vodafone SIM card serial number found on the back.

Contact Vodafone customer services to provide them with your PAC code, by dialing 191 free from your Vodaphone mobile, or by calling 03333 040 191 from any other phone. Alternatively you can port your number online to Vodafone.

Note: You may lose network service for a short period on the day of transfer. If this happens, turn your phone off and on occasionally, until you see the Vodafone signal on your mobile phone screen. This will indicate that the transfer is complete, and you can now use your existing phone number in your new mobile network provider.

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About Vodafone

Vodafone is one of the worlds largest mobile phone network with a huge global brand and presence. It has among the highest network coverage in the UK and has pioneered the development of 3G products and services.